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IP Authors: Linda Thayer, Ming-Tao Yang, Jack Newton, Yeshim Deniz, Lacey Thoms

Related Topics: eCommerce Journal, Infrastructure 2.0 Journal, IBM Journal, ERP Journal on Ulitzer, Las Vegas on Ulitzer, CIO/CTO Update, Intellectual Property in Silicon Valley, Telecom Innovation, Outsourcing on Ulitzer

Press Release

Digicable Signs 10-Year IT Outsourcing Agreement with IBM

Digitization to increase and improve viewing options for Digicable's customers

Outsourcing on Ulitzer

IBM today announced that Digicable, a cable and broadband distribution player in India, has signed a US $83 million, 10-year strategic outsourcing agreement with IBM.

As part of this agreement, IBM will support the integration of Digicable's digital media content delivery and value added services applications with its core business technologies and processes. This integrated approach will enable Digicable to provide superior and personalized service to its subscribers.

With a strong focus across all segments of the media and entertainment industry, IBM has the deep business insights and technology know-how to help Digicable solve complex business problems and build a more intelligent enterprise by accelerating the transformation of their business. The deal with IBM will see alignment of key strategic business and information technology (IT) objectives to ensure greater leverage of technology investments for the exponential growth planned by Digicable.

More specifically, IBM will allow Digicable to manage its business processes better and help enhance revenue per subscriber by facilitating the launch of Value Added Services such as Video-On-Demand (VOD), Push-VOD, Interactive TV, Internet Service on TV, gaming and telephony. Digicable's digitization initiative will also provide its customers with access to more channels with better picture quality and sound.

As part of the agreement, IBM will provide IT infrastructure services, network support, application maintenance services and security services. IBM will leverage its strength in hardware and software solutions - to assess and help optimize operations for Central/Remote Head Ends and physical/digital assets. IBM will also implement and manage core applications and services, including business-to-business/business-to-consumer and employee Portals, voucher and credit management systems, Electronic Bill Presentation & Payment (EBPP), Intellectual Property Management (IPM) and ERP.

More Stories By WebSphere News Desk

WebSphere Journal News Desk trawls the world of e-commerce technologies for news and innovations and presents IT professionals with updates on technology trends, products, and services in the WebSphere family.